Sanei is provided with complete and perfect technical service system and inspection system and professional maintenance engineers.
01.
Maintenance engineer who takes over elevator from installation engineer should make a systematic and overall inspection on the elevator immediately to ensure the installation quality.
02.
The company follows safety operation rules and safety management system and send maintenance engineer periodically to train maintainers in terms of safe work education, operation skills, safety and service performance to standardize the maintenance process and improve efficiency and ensure the future maintenance quality.
03.
Maintenance engineer will periodically fill out Table of Repair and Maintenance Period and inform you of our elevator warranty and complaint hotlines. Upon any call for repair, the maintenance engineer will immediately go to the site and settle your trouble within 12 hours in this region and not more than 2 days out of this region.
04.
Sanei will provide return visits for all Sanei elevators twice a year for learning about your demand and providing better service items.
05.
Maintenance engineer adheres to the principles of satisfying customers’ demands, dealing with customers’ suggestions quickly and effectively and rendering services sincerely at all times.
